Small Improvements Save Millions at Scale: Why Financial Services Need to Go All-In on Downtime Prevention

We live in a digital society where we expect to be able to hop on our smartphone in the middle of the night and efficiently check the balance of our bank account. In fact, we feel so entitled to this 24/7 level of service and network accessibility that any breach of our expectations—even just for a few seconds—will be immediately greeted by dissatisfaction. Welcome to the heavy expectations put on IT professionals working in financial services. Performance and uptime aren’t the only worries for these companies though. These IT pros must also cope with the reality that their industry represents the most desirable hacking trophies on the planet. In other words, network security and performance level must be perpetually prioritized above all else. 

The financial services industry is also accompanied by some other unique challenges: 

Business Built on Trust – In financial services, it’s nearly impossible to differentiate the products and services your company offers relative to competitors. Instead, these businesses are built on trust and dependability. Customers are choosing to trust your organization with their hard-earned money, and any security breach or misstep in service level can mean promptly losing a customer to a fully capable alternative. 

The Downtime Double-Whammy – Obviously, downtime renders a negative experience for organizations and users in real-time. However, in a financial services setting with very stringent SLAs, a worst-case scenario can also involve customers bringing litigation for harmful or financially debilitating outages. 

Extreme Network Heterogeneity – Financial services organizations are often tasked with managing wildly disparate networks. For example, think of a standard bank—managing various branches, datacenters, ATM locations, and probably some sort of remote workforce as well. Add on the fact that mergers and acquisitions (M&A) happen all the time in this industry, and you are looking at some nightmarish network complexity. 

Downtime is EXPENSIVE – The banking/finance industry leads the way in downtime expense among all verticals, and ITIC says outage costs can reach up to $5 million per hour for the largest corporations operating in this space. 

How to Deliver on Financial Services Industry Expectations

Despite dealing with planet-leading performance and network security pressures, it’s possible to put yourself in the driver seat as a financial services IT pro. You just need to have the right solutions in your toolkit. 

Secure Network Unification

Sprawling and disparate networks can be a huge barrier to innovation for IT teams, and it can easily become an all-consuming black hole of management headaches. However, software-defined perimeter (SDP) technology holds the keys to simplifying this mess. Unifying complex networks can be as easy as completing a lightweight software install on each node you want to connect, and then managing the entire network from one centralized management pane. The best software-defined technologies integrate network high availability as well—an imperative capability for financial services. 

Along with consolidating any type of infrastructure, software-defined perimeter technology enables the highest level of network security. Financial services organizations can’t afford the vulnerabilities that accompany traditional security solutions like virtual private networks (VPNs). Every VPN connection at your organization is an attack vector that can lead to a network-wide breach. Software-defined perimeter utilizes Zero Trust Network Access (ZTNA) tunnels/connections, but also regulates network access at the application level—a much more secure approach that eliminates lateral network attack surfaces. 

Push Total Downtime to Zero

Based on the ITIC statistic above ($5 million/hour outage cost), companies can be losing over $1,300 per second in a worst-case scenario. That’s why any solution that can reduce overall downtime by any amount is worth being pursued. 

Reducing network and management complexity has an inherent positive impact on downtime. Smart High Availability (HA) software enables additional functionality and automation to push total downtime even closer to zero. To start, Smart HA can unify a high availability framework in the same way that SDP unifies a network. You can manage all your platforms, OSes, versions, and disparate infrastructure (for applications like SQL Server) from one consolidated management pane. 

Smart High Availability technology can also help mitigate planned downtime for organizations—enabling such easy patch/update procedures that these processes can be carried out during the regular workday. 

Overall, given the scale at which downtime can affect financial services organizations, any solution that pushes downtime closer to zero should be actively pursued. Proactive reconfiguration of your IT budget is much less painful than reacting to the financial and customer service consequences of an unplanned outage. Taking this proactive action can of course be a hard sell for upper management at your organization. So, when proposing a new solution, we recommend first: 

  • Collecting as much relevant quantitative research on the impacts of downtime on your organization as possible 
  • Ascertaining clear evidence—typically gathered during POC—that a new technology would in fact push total downtime closer to zero than existing method(s) 
  • Ensuring a comprehensive understanding of proposed tech from both a downtime prevention and network security standpoint   

The DH2i Difference

DH2i’s DxEnterprise (DxE) Smart High Availability Clustering software is deployed by financial services corporations around the world. Apart from powerful, industry-leading capabilities that help reduce total downtime, some other unique differentiators of DxE include: 

  • Zero downtime modernization by patching onto inactive nodes  
  • Database-level HA for SQL Server AGs in Kubernetes 
  • Mixed SQL Server clusters (mix and match versions, platforms, and infrastructure) 
  • Integrated ZTNA tunnels with maximum throughput performance 

Get signed up for a customized demo if you want to learn more. 

DH2i Launches DxEnterprise (DxE) Container Sidecar

DxE v22 Enables Application-Level High Availability Clustering for Stateful Containers in Kubernetes (K8s)

 DH2i to Showcase DxE v22 at 2022 PASS Data Community Summit

FORT COLLINS, CO – November 14, 2022 – DH2i® the leading provider of always-secure and always-on IT infrastructure solutions, today announced the general availability (GA) launch of DxEnterprise (DxE) version 22 (v22) featuring a new container sidecar to enable application-level high availability (HA) clustering for stateful containers in Kubernetes (K8s).

Today, Kubernetes is one of the world’s leading open-source systems for automating deployment, scaling and management of containerized applications. The DxE v22 sidecar delivers a separate container that can run alongside an application container in a Kubernetes pod. For database architects and developers the DxE sidecar delivers three key deployment benefits:

  1. Isolation: The primary application can run independently in one container while the DxE sidecar hosts complementary HA clustering services. This independence can help isolate failures.
  2. Quick deployment: It’s easy to deploy a DxE sidecar container — certainly easier to build and maintain than a combined primary application/DxE container image.
  3. Scalability: Once you have the DxE sidecar containers in place, it’s easy to scale up to support as many pods as needed.

“With the DxE v22 sidecar, database architects and developers can enhance and extend the functionality of their K8s environment. For instance, the DxE sidecar enables users to create highly resilient Zero downtime application-level clusters that span K8 pods,” said Don Boxley, CEO and Co-Founder, DH2i. “In addition, the DxE sidecar uniquely provides smart HA clustering services to the application container(s) necessary for mission-critical applications.”

Boxley added, “In addition, for medium and large organizations running SQL Server, database-level HA has traditionally been provided by SQL Server Availability Groups. However, SQL Server AGs have not been supported in Kubernetes until recently—hindering organizations’ ability to undergo digital transformations. DxEnterprise support for containers is the answer to the problem.”

DxEnterprise support for containers accelerates an enterprise’s digital transformation by speeding the adoption of highly available stateful containers. DxEnterprise  provides SQL Server Availability Group (AG) support for SQL Server containers, including for Kubernetes clusters. It enables customers to deploy stateful containers to create new and innovative applications while also improving operations with near-zero RTO to more efficiently deliver better products and services at a lower cost. Additionally, it helps organizations generate new revenue streams by enabling them to build distributed Kubernetes AG clusters across availability zones/regions, resulting in hybrid cloud and multi-cloud environments which can rapidly adapt to changes in market conditions and consumer preferences.

For those attending this week’s 2022 PASS Data Community Summit, taking place at the Seattle Convention Center, November 15-18, please visit the DH2i Booth 119.

In addition, please join Jeff Estes, Senior Director, Systems Engineering, Software AG Government Solutions for his 2022 PASS Data Community Summit presentation:

Deploying SQL Server AGs in EKS for Secure Federal Government Cloud Services

November 16, 6:45 am – 7:55 am; Room 608-609

The use of containers in the Federal Government is exploding as it looks for better ways to improve the performance, scalability, and portability of their applications in secure cloud environments. Despite the promise of containers, deploying SQL Server AGs in Kubernetes remains a hurdle that organizations struggle to overcome. Join Jeff Estes of Software AG Government Solutions for breakfast to learn how he used DH2i’s DxEnterprise to jump the hurdle and deploy highly available SQL Server Availability Groups (AGs) in EKS certified for FedRAMP. (Reserve your spot here:https://www.eventbrite.com/e/deploy-ha-sql-server-ags-in-eks-certified-for-fedramp-tickets-439683534287)

Last week on November 8, Software AG Government Solutions and DH2i announced it had partnered to deliver certified FedRAMP solutions for secure federal government cloud services. The full announcement can be read here: https://dh2i.com/category/news/.

To learn more about DxEnterprise v22, please visit: https://dh2i.com/dxenterprise-high-availability/.

Tweet this: @DH2i Launches DxEnterprise Container Sidecar – Enables Application-Level High Availability Clustering for Stateful #Containers in #Kubernetes (#K8s) https://dh2i.com/category/news/

About DH2i

DH2i Company is the leading provider of multi-platform software-defined perimeter (SDP) and smart high availability (HA) clustering software for Windows and Linux. DH2i’s DxOdyssey® SDP software, the unVPN networking solution for Zero Trust security, enables users to create highly available application-level micro-tunnels across any mix of locations and platforms. DH2i’s DxEnterprise® SQL Server clustering – now optimized for containers, delivers an all-in-one solution to maximize performance and minimize downtime. And, DxEnterprise is the only SQL Server clustering solution to deliver fully automatic failover of SQL Server AG in Kubernetes. To learn more, please visit: www.dh2i.com, call: 800-380-5405 or +44 20 3318 9204, or email: [email protected].

###

PR Contact:

Nicole Gorman
DH2i
[email protected]
508-397-0131

Software AG Government Solutions Partners with DH2i

Software AG Government Solutions, a trusted provider of FedRAMP solutions, has entered into an official partnership with DH2i. Software AG will be integrating DH2i’s DxEnterprise Smart High Availability Clustering software into its FedRAMP authorized cloud to achieve near-zero downtime within its own SQL Server Availability Group (AG) Kubernetes cluster.

Software AG will also offer this solution to its U.S. federal, state and local government customers—helping them undergo digital transformation and enabling database-level HA for stateful containers for their databases like SQL Server. DH2i’s technology will help these clients push downtime and security holes to zero.

Executive Gov

 

Software AG Government Solutions Partners with DH2i to Deliver Certified FedRAMP Solutions for Secure Federal Government Cloud

Government IT Solutions Leader Deploys DH2i’s DxEnterprise Clustering Software to Achieve Near-Zero Downtime for Its SQL Server Availability Group Kubernetes Cluster

FORT COLLINS, CO – November 8, 2022 – DH2i® the leading provider of always-secure and always-on IT infrastructure solutions, and Software AG Government Solutions, today announced they have entered into a partnership. A trusted provider of FedRAMP solutions, Software AG Government Solutions, will integrate DH2i’s DxEnterprise (DxE) Smart High Availability Clustering software into its FedRAMP authorized cloud to achieve near-zero downtime within its own SQL Server Availability Group (AG) Kubernetes cluster. Software AG Government Solutions will offer the combined solution to its U.S. federal, state, and local government customers, as well as its aerospace and defense industry clients.

The Federal Risk and Authorization Management Program (FedRAMP) is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP empowers agencies to use modern cloud technologies, with emphasis on security and protection of federal information, and helps accelerate the adoption of secure, cloud solutions.

“Container use is growing exponentially for digital transformation projects in the government, aerospace, and defense industries – particularly the use of stateful containers for databases such as Microsoft SQL Server. This growing stateful database container use is also generating a hard production deployment requirement for database-level high availability (HA) in Kubernetes,” said Jeff Estes, Senior Director, Systems Engineering, Software AG Government Solutions. “Using DxEnterprise to manage our SQL Server AGs in Kubernetes enables us to deliver zero downtime for our customers running our Alfabet software.”

DxEnterprise enables an enterprise’s true digital transformation (DX) by speeding the adoption of highly available stateful containers and providing SQL Server Availability Group (AG) support for SQL Server containers in Kubernetes clusters.

“Software AG Government Solutions is an organization known across all branches of Government for delivering only the most trusted and real-world proven technologies backed by expertise that enables customers to virtually eliminate investment risk while solving complex and critical IT challenges. It is therefore an enviable seal of approval for them to deploy DxEnterprise software as part of their FedRAMP certified solutions,” said Don Boxley, CEO and Co-Founder, DH2i.

DxEnterprise Smart High Availability Clustering Software Features & Benefits:

  • HA for SQL Server Availability Groups in Kubernetes—with automatic failover, an industry first. This enables customers to deploy stateful containers to create new and innovative applications.
  • Near-zero recovery time objective (RTO) failover for instances and containers at the database-level– enables operations to deliver better products and services more efficiently and resiliently at a lower cost to the business.
  • Distributed Kubernetes AG clusters across availability zones/regions, hybrid cloud and multi-cloud environments—with built-in secure multi-subnet Zero Trust Network Access (ZTNA) tunnel technology. This enables customers to rapidly adapt to changes in market conditions and consumer preferences.
  • Intelligent health & performance QoS monitoring with alerts for SLA assurance and simplified system management.
  • Mix and match support for Windows and Linux; bare-metal, virtual, cloud servers – maximizes IT budget ROI.

For those attending the upcoming 2022 PASS Data Community Summit, taking place at the Seattle Convention Center, November 15-18, please join Jeff Estes, Senior Director, Systems Engineering, Software AG Government Solutions for his presentation:

Deploying SQL Server AGs in EKS for Secure Federal Government Cloud Services

November 16, 6:45 am – 7:55 am; Room 608-609

The use of containers in the Federal Government is exploding as it looks for better ways to improve the performance, scalability, and portability of their applications in secure cloud environments. Despite the promise of containers, deploying SQL Server AGs in Kubernetes remains a hurdle that organizations struggle to overcome. Join Jeff Estes of Software AG Government Solutions for breakfast to learn how he used DH2i’s DxEnterprise to jump the hurdle and deploy highly available SQL Server Availability Groups (AGs) in EKS certified for FedRAMP. (Reserve your spot here: https://www.eventbrite.com/e/deploy-ha-sql-server-ags-in-eks-certified-for-fedramp-tickets-439683534287)

About Software AG Government Solutions
Software AG Government Solutions is a wholly owned subsidiary of Software AG USA, Inc. We are dedicated to serving the Public Sector, Higher Education, and Aerospace & Defense communities in the United States. Our world-class software products (webMethods, Alfabet, ARIS, Cumulocity, Adabas & Natural) are focused on reducing the complexity of IT ecosystems that have evolved over many years. We help our customers understand what IT they have, how to optimize their architecture, and execute on a fully integrated modern enterprise. We leverage a highly effective “Prove IT First and Prove IT Fast” approach to solving complex IT challenges. Widely embraced by our customers, this approach has been proven to minimize risks associated with IT investments. To learn more, please visit: https://www.softwareaggov.com/.

About DH2i
DH2i Company is the leading provider of multi-platform software-defined perimeter (SDP) and smart high availability (HA) clustering software for Windows and Linux. DH2i’s DxOdyssey® SDP software, the unVPN networking solution for Zero Trust security, enables users to create highly available application-level micro-tunnels across any mix of locations and platforms. DH2i’s DxEnterprise® SQL Server clustering – now optimized for containers, delivers an all-in-one solution to maximize performance and minimize downtime. And, DxEnterprise is the only SQL Server clustering solution to deliver fully automatic failover of SQL Server AG in Kubernetes. To learn more, please visit: www.dh2i.com, call: 800-380-5405 or +44 20 3318 9204, or email: [email protected]

###

PR Contacts:

Nicole Gorman
DH2i
[email protected]
508-397-0131

Edyn Segura
Software AG Government Solutions
[email protected]
571-283-3638

DH2i Heading to PASS Summit 2022

PASS Summit 2022 in Seattle is just around the corner and we can’t wait to join the festivities from November 15-18.

The DH2i team will be at booth 119 on the exhibitor floor throughout the event where we’ll be showing off our new brand look, newest software release and leading some scheduled demos (raffle prizes for attendees) to show you the easiest approach in the industry to highly available SQL Server containers.

Scheduled Demos

Wednesday, November 16 at the DH2i Booth
10:50am: AG Deployment in AKS
3:50pm: AG Deployment in Rancher Using a Helm Chart

 

Thursday, November 17 at the DH2i Booth
10:50am: AG Deployment in AKS
3:50pm: AG Deployment in Rancher Using a Helm Chart

 
In addition, we have two special sessions scheduled during the week:

Deploy HA SQL Server AGs in EKS Certified for FedRamp

Register here if you’ll be in attendance at PASS Summit and want to join our breakfast session: https://www.eventbrite.com/e/439683534287

Date and Time: Wednesday November 16 – 6:45-7:55am

Location: Room 608-609

Beyond K8s: How to Optimize HA for SQL Server Docker Containers

You can view the session preview right here: https://passdatacommunitysummit.com/sessions/all-sessions/1405

Date and Time: Wednesday November 16 – 4:15-5:30pm

Location: In-Person at PASS Summit

 

If you have yet to register, use code: DH125 for a $125 discount.

Containers Rise in Docker’s Wake

A couple critical developments like Docker’s partial sale of its business to Mirantis, and the impending deprecation of Docker container runtime by Kubernetes have led to the demise of Docker in the scope of enterprise IT.

However, containers are as important as they have ever been. More and more companies are adopting stateful container technology for databases like SQL Server, and there are plenty of other container technologies to continue enabling this digital transformation in the enterprise. Meanwhile, Docker is headed back to its roots and going all-in in the DevOps space.

Container Journal