How to Manually Uninstall DxOdyssey

Applies to…

  • DxOdyssey 19.0 and newer for Windows

Summary

In some circumstances, normal uninstallation of DxOdyssey via Appwiz.cpl (Add\Remove Programs) is not possible. The following steps can be used to manually cleanup (and uninstall) DxOdyssey.

Information

Removing DxOdyssey completely from the system.

  1. Stop all DxOdyssey services.
    1. net stop dxlengine
    2. net stop dxlmonitor
    3. net stop dxcmonitor
  2. Delete all DxOdyssey services.
    1. sc delete dxlengine
    2. sc delete dxlmonitor
    3. sc delete dxcmonitor
  3. Open regedit and browse to HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall, search for “dx”, locate the GUID with the DisplayName of “DxOdyssey” and delete it.
  4. Browse to HKLM\Software\DH2i and delete it.
  5. Delete the %ProgramFiles%\DH2i folder.
  6. Browse to %WinDir%\Installer. Right-click on the column header, select “More”, find “Subject” and select it.
  7. Find the *.msi file with the subject of “DxOdyssey” and delete it.

Removing DxOdyssey and reinstalling the software.

  1. Stop all DxOdyssey services.
    1. net stop dxlengine
    2. net stop dxlmonitor
    3. net stop dxcmonitor
  2. Delete all DxOdyssey services.
    1. sc delete dxlengine
    2. sc delete dxlmonitor
    3. sc delete dxcmonitor
  3. Delete all files from %ProgramFiles%\DH2i\bin except for the *.xml files.
  4. Delete all other folders under %ProgramFiles%\DH2i except for the bin folder.
  5. Open regedit and browse to HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall, search for “dx”, locate the GUID with the DisplayName of “DxOdyssey” and delete it.
  6. Browse to %WinDir%\Installer. Right-click on the column header, select “More”, find “Subject” and select it.
  7. Find the *.msi file with the subject of “DxOdyssey” and delete it.
  8. Reinstall DxOdyssey.